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KB Technologies has been serving the Deerfield Beach area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Right Software Strategy Goes a Long Way

The Right Software Strategy Goes a Long Way

Managing a business requires skill, but it also requires knowledge of what to do and how to act in certain situations. Failing to have the appropriate strategy for the appropriate time could lead to poor decision-making, or worse. Today, we want to explore some of the important things a business owner should remember as they relate to your software strategy.

Your Software Strategy

If you can build a software strategy that works for your organization, you’re ahead of many of your peers in the SMB realm. While it can be a challenge, it can be incredibly rewarding. The cloud makes things a lot easier, as businesses can invest in cloud-based applications rather than the most costly alternatives. The cloud offers better control over software and provides a way to reliably host these solutions in a virtual environment, making them more accessible and flexible than ever before.

All that said, you still need a strategy to help you manage and maintain your software investments. Businesses often implement solutions that do not integrate with the other applications that are currently in use, but a careful approach to software management can help your organization make better software decisions. Here are some of the tools we recommend to almost any business out there.

Voice over IP (VoIP)

VoIP is a telephone system that uses the Internet rather than traditional telephone infrastructure to transmit calls, and it’s a great solution thanks to its myriad features and functionality. Businesses can implement VoIP in various ways that suit their particular needs. While some organizations need more advanced features, like integrated video calling and text messaging, others just need the basics—all of which VoIP is fully capable of delivering at a fraction of the cost of traditional telephony. If your business has a distributed workforce, you can also implement smartphone calling capabilities that allow your team to use their personal smartphones for work purposes through a VoIP application.

Customer Relationship Management (CRM) Platforms

A CRM is valuable in that it can help your organization manage its customer-related business processes. It provides a central platform where you can manage sales and marketing, as well as a place where your customers can reach you for support, ask questions of specific team members, and so much more.

A Productivity Suite

One of the best collaboration tools is a good productivity suite. The best productivity apps are built to help your team effectively manage their tasks and workloads. Your productivity suite is a vital tool for scheduling meetings, managing files, and carrying out day-to-day duties. Through the cloud, these solutions are even more accessible on multiple devices from any location.

Payroll Management Platforms

Finances are a part of running a business that stresses out some entrepreneurs, but thanks to payroll management tools, it’s relatively easy to automate significant parts of the process. You can securely manage compensation and reimbursement, which are key to keeping your team paid and happy.

Software fuels your organization somewhat, so take charge and make the most of your strategy with KB Technologies Managed IT. We’ll help you acquire, implement, and manage the right tools for the job. Call us to learn more at (954) 834-2800.

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