KB Technologies Blog

Empathy with an audience is at the core of any successful business venture. If you fail to empathize with those you serve, your products and services will not meet their needs, further jeopardizing your organization's future. As a managed service provider, we strive to understand our clients' needs, and we tend to do so by addressing issues before the client even knows they exist.

Businesses need a way to manage and maintain their technology, and if they don’t have internal IT departments, they might resort to outsourcing their IT outright. However, even businesses with technology professionals can benefit from working with a managed service provider. This approach, called co-managed IT, presents opportunities for considerable benefit.

If you want to unlock your business’ true potential, you must intentionally implement technology that can move the needle. There are a lot of ways that new technology can do the exact opposite, however, and derail operations in a profound way. Let’s go over how you can ensure this doesn’t occur for your organization and some of the best tools to create more business opportunities.

Costs are one of the biggest pain points for businesses of all sizes, and you need to have a system in place to help you gauge your return on all investments. One way to guarantee you get the best value out of your technology solutions, for example, is to work with a managed service provider.

Running a business can be really hard and filled with difficult decisions. Some of the most important surround the policies that make it possible to retain your employees; and ensure that they are effective at the job you are paying them to do. In today’s article, we talk a little bit about how problematic it can be when you are forced to deal with a workforce that has a high percentage of turnover or employees that are too distracted and burnt out to be effective.

It’s been a few years since remote work was suddenly thrust into popularity, and in that time, remote or hybrid styles of work have become a means for businesses to return to normal operations without requiring a full return to the office. While many seem perfectly content to continue operating in this way, there are businesses that are pushing for a return to how things once were.

Let’s talk about why this strategy may not be all that wise.

Even the best-laid plan can be disrupted, and any business needs to understand that going into these types of situations with limited knowledge is also risking the plan falling apart. Business technology needs to be cost-effective, and if you don’t have a plan, you could wind up paying far more than expected. It helps to have a professional on your side who can help you make these decisions.

Does your company struggle with technology and technology management? A managed service provider, or MSP, can offer services that can make any business’ job much easier by streamlining operations and ensuring important IT tasks are never left undone. Here are three major benefits of working with a managed IT service provider for your business.

Operational challenges not only impede growth but can also give rise to a cascade of other issues that jeopardize a business' long-term success. Recognizing these challenges can be tricky in the midst of daily battles, so let's explore some effective solutions for common operational problems faced by small businesses.

Printing is a common part of a business’ computing infrastructure. Unfortunately, it is often overused and creates a problem in both resource allotment and cost. Many organizations have little or even no visibility into how they manage their paper consumption and printing costs, which can spiral out of control without you even knowing it. Let’s look at a few ways where businesses lose money on their organizational printing. 

Technology plays a dual role within your business—it's not only indispensable for its well-being—it’s also a facet that remains under your complete control. Of course, this is a progressively rare attribute in business. To maximize the potential of your business technology, adopting a proactive management approach is paramount. In this blog post, we'll delve into the reasons why maintaining a proactive stance in technology management can yield substantial cost savings for your business.

How successful your business is will ultimately be determined by its sales team. Your sales team, as talented as they are, will also be at the mercy of the technology they use to convert your qualified leads into paying customers. Let’s go over how you can use technology to support your sales team and ensure they reach their goals.

Technology plays a big role in most businesses, but its single most important role is to support the people that work for you. Many employees have demands when it comes to the technology that organizations provide for them. If these demands aren’t met, they are more apt to move on to a company that will meet them. In this blog, we discuss how technology works to reinforce your employees’ productivity. 

Businesses depend on productivity, so being able to determine what it looks like is pretty important for any business decision maker. Of course, it looks different to every business because no two organizations operate in the same fashion or are managed the same way. In this blog, we outline some metrics that you should be tracking to help you determine if you are meeting productivity expectations or not.

Most people may believe that only retailers need to have a plan to manage their inventory, but having full control over your business’ inventory is important regardless of the type of business you run. Let’s discuss five ways you can improve your organizational inventory management.

How do you stand out in your industry when your customers expect a top-tier experience at every turn? One way businesses can get a huge leg up on the competition is through the use of the latest technology solutions, like online ordering, mobile apps, and e-commerce platforms that make accessing services and products easier than ever. Let’s look at how your business can use the latest technology to overcome the odds stacked against it.

Technology plays an incredibly important role in any business venture, and if you don’t invest in it properly, you’ll face stiff competition from other companies that do. Today, we want to explain the importance of technology investment and some of the common issues businesses might encounter.

Your business creates a lot of data and smart businesses can use that data, through business intelligence and data analytics platforms to help them prioritize tasks and streamline their operations to help them be the most effective business they can be. This week, we thought we would go through some of the things any business that seeks to use its data productively has to do. 

Many businesses, both large and small, are turning to managed services to streamline their operations, reduce costs, and enhance the overall value they provide to their customers. Managed services have become a complete game-changer, not only by saving businesses money but also by helping them build better businesses and get more value out of their IT. Let’s unpack how managed services achieve this dual objective.

If you’re not careful, inefficiency could become a serious problem for your business. While a certain level of it is inevitable, you can do quite a lot to keep technology from impacting your business’ productivity. Let’s go over some of the solutions you can implement to make processes easier and more efficient.