KB Technologies Blog

If you had a choice in the matter, would you take your company’s IT into your own hands? Do you have the time, energy, resources, and expertise to handle it all? Probably not—and in situations like this, it’s better to just let someone else, like a managed service provider, handle this task for you.

Today’s medical field depends on technology, whether it’s the front desk that keeps it all organized or the operating room that powers the procedures and practice. 

IT is central to ensuring people receive the care they need. If any practice’s IT is inoperable, you can bet its patients will feel it in more ways than one.

It’s easy to see all the reasons why you should make data regulations and compliance a priority. After all, you want to ensure you don’t violate the trust and security of your customers, as well as the integrity of your operations. If you make even one mistake, it could spell legal trouble for your business, as well as financial losses and loss of reputation.

Do you have someone on your staff who can handle most IT-related issues for your business? If not, we’re sure your organization feels it in more ways than one. The issues that come from not having IT help are only made more frustrating when it comes time to find IT help—particularly if you’re committed to getting a technician on-premises.

Automation makes sense from an operations standpoint, and people see this despite the many who advocate for scaling back to save jobs. For every task that can be completed, however, less than half can be automated. When you consider all the tasks that a human might be responsible for at their job, that number further dwindles, resulting in surprisingly few jobs that can be fully automated by artificial intelligence. Today, we want to look at reasons why you shouldn’t implement automation for certain tasks and why working with humans is still the right call for many.

After a decade of use, many PC users have grown pretty used to working with Windows 10… as one would expect after 10 years of consistency. However, everyone—business users in particular—needs to upgrade to the next iteration, Windows 11, as soon as possible.

Why? There’s one simple reason…

Downtime is a business killer, and if you’re not actively monitoring your network to keep it to a minimum, you’re doing yourself and your business a disservice. Downtime can be defined as any time when your organization is not operating as it’s supposed to, and it must be controlled at all costs. Otherwise, you’ll run into the following three issues that are difficult to deal with.

Have you looked at the forecast lately? Not the weather forecast… the market forecast. You know, the one that shows that proposed tariffs could impact the market—including hardware costs—as early as February 2025.

You know what that means: it’s time to upgrade or purchase new hardware today before the price hikes make it impossible.

In project management, there is a framework called the “iron triangle” that helps you balance the costs, time, and quality of your project’s outcome. While this term is most frequently used to showcase how each of these variables impact the others, it can also be helpful to illustrate why it’s helpful to have someone else work with your IT. You can strategically implement outsourced IT services to make maintaining this delicate balance between cost, time, and quality more palatable.

The Internet has opened the doors for a new type of work: remote work. If you hire employees internationally, for example, you are not limited by the proficiencies and perspectives of your local region. If you’re looking to leverage remote teams, we’ve got some tips for you.

Have you ever accidentally deleted a file or had your computer crash? It can be pretty frustrating, right? Now, imagine if a big disaster (like a hurricane, fire, or data breach) happened and wiped out all your important data. That's where disaster recovery comes in.

Planning business actions can be a difficult and time-consuming experience. What’s worse, things don’t always go to plan and it can really throw your business off. In today’s blog we advocate that the best thing you can do—especially when there is technology involved—is not to get too far ahead.

"Toxic" is a word we hear a lot these days, but when it’s used to describe a workplace, it’s a serious issue. A toxic work environment can cause many problems that hurt your business. That’s why it’s important to make sure your company has a positive, healthy atmosphere.

As technology becomes essential for most businesses, some companies feel pressure from their employees, customers, or their competitors to adopt the latest tools. While this may sound good, just because a new technology exists doesn’t mean it’s the right choice for your business right now. We’ve put together some tips on how to make smart decisions about technology to get the best return on your investment.

Ask your HR representative how their job goes most days and you’ll get an emphatic “It’s going.” One way that you can make HR easier is through the implementation of technology solutions. By giving your team better tools to manage their tasks, you can ensure that they feel empowered to handle their tasks as efficiently as possible.

Businesses often struggle with network security. When they do manage to keep up with the near-constant demands of the industry, they end up implementing technology they may not fully understand. However, we can help! Let’s dive into three of the most important components of network security that your business should keep in mind.

Regardless of your industry, size, or business model, you must satisfy your customers and clientele. Your business’ survival ultimately depends on your ability to do so effectively.

In light of this, embracing every opportunity to deliver for your audience makes sense. One means of doing so is through modern business technology. Let’s discuss one of the options available to you—customer relationship management—and why it is so helpful.

Even slight problems with your IT infrastructure can lead to costly downtime and setbacks you’d rather not have to deal with. Today, many IT-related problems can be addressed before they cause notable differences in your operations. All you need is access to a team of professionals like the folks at a managed service provider… like ours!

Empathy with an audience is at the core of any successful business venture. If you fail to empathize with those you serve, your products and services will not meet their needs, further jeopardizing your organization's future. As a managed service provider, we strive to understand our clients' needs, and we tend to do so by addressing issues before the client even knows they exist.

Businesses need a way to manage and maintain their technology, and if they don’t have internal IT departments, they might resort to outsourcing their IT outright. However, even businesses with technology professionals can benefit from working with a managed service provider. This approach, called co-managed IT, presents opportunities for considerable benefit.