Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.
Managed IT Services
Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.
Network Security
Protect your business from threats like malware, viruses, phishing attacks, hackers and other threats.
Backup & Disaster Recovery
Ensure peace-of-mind in any situation with the most complete data backup solution available.
Cloud Hosting Solutions
Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.
When you just want IT to work!
There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.
At KB Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.
We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.
This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.
Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.
Managed IT Questions?
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The environment within retail has seen a considerable shift in the last few years in its adoption of technology, yet there is still a lack of engagement from many leaders. This is somewhat ironic, as these leaders depend on the customer’s experience, which is more and more influenced by the technology that is leveraged. In many ways, retail is one of most dependent industries on technology today, with consumers demanding their experience to be greatly personalized, available to them in an instant through mobile apps and other e-commerce solutions.
The primary issue is the fact that many business owners take a step back from their technology, appreciating what it does with no appreciation for how it does it. As a result, IT has to approach business owners, especially those in retail, from a perspective that looks more and more at the macro effects and immediate budgetary impacts while overlooking the long-term benefits of adopting certain solutions. As technology has increasingly had to be passed through a business-focused lense, it has been described in increasingly standardized terms.
This wouldn’t normally be an issue, except that these terms have gradually eliminated any differentiation between solutions - and this has impacted the businesses making these decisions, especially those in the retail vertical. Looking at some of the biggest data breaches in recent years, we see names like Target, TJX Companies, Inc.(the company that powers Marshall’s, TJ Maxx, and Homegoods), and Home Depot. Each of these companies were victimized through their point-of-sale systems, each enabled by less-than-sufficient security solutions in place.
Unfortunately, this can be explained by the simple business principle of cutting costs wherever possible, or simply not putting enough resources into managing technology.
While there is no guarantee that sufficient IT services would have mitigated these events (or the many others that have struck in recent memory, or that haven’t been large enough to garner attention) there are so many examples of how businesses, including retail shops, could have benefitted from sufficient IT support and security.
With any luck, industry leaders will begin to pay attention to their technology and how it can really benefit them. At any rate, when they do, we’ll be here - ready to offer our services for the benefit of these businesses and their customers.
Interested in learning more about how our solutions can assist your business operations? Reach out to us! Call (954) 834-2800 today.
Free Software
Open-source software titles can be used by individuals if a budget is an issue. Software developers generally charge licensing fees for businesses to use their software, but open source software simply doesn’t have that. Open-source software actually allows people to distribute and alter the source code as they see fit, whether to improve it or customize it for individual use.
What these software developers create with their open-source software are opportunities for people who might not otherwise be able to afford licensed business software. Here are some of the most popular open-source software titles out there:
Enterprise Software Strategy
Running a business isn’t always about what is most cost-efficient, though. You have your business’ security to think of, too. Paid services could potentially give your business additional security protections that are integrated right into the software. One way this can be accomplished is when you assign all applications that are whitelisted by your business to each workstation, be it a desktop or a laptop. Granted, not everyone will need the same software, but you should have a way to keep track of what software is running on which devices at any point in time.
Another strategy you can use is to assign applications by department. If one person in a department has certain software assigned to them, then each other worker in that department will have it. This gives you control over how many licenses your business needs, reducing cost and providing all needed applications to each department.
A third strategy involves using some open-source software to limit costs while providing each user with specific applications that they need to be as productive as possible. This gives your organization a considerable amount of flexibility, and the cost reduction might be worth looking into. The problem with this approach is that managing decentralized solutions can increase the cost of management.
Shadow IT
Again, it’s very important that your business provides the right tools to its employees, as failing to do so could open up the doors for employees to look outside the proper channels for the right tools for the job. This creates a situation called shadow IT, where your employees implement software without first consulting your organization’s IT professionals to ensure that they are safe and secure. These software solutions could pose a risk to your business in the form of security issues and downtime.
KB Technologies can help you implement the right tools for the right job. To learn more, reach out to us at (954) 834-2800.
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