Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.
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Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.
Cyber Security
Protect your business from threats like malware, viruses, phishing attacks, hackers and other threats.
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Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.
When you just want IT to work!
There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.
At KB Technologies Managed IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.
We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.
This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.
Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.
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One of the biggest challenges of traditional telephone systems is the infrastructure involved. You would have to run wires all over your office just to set up a new endpoint. With VoIP, all you need is an Internet connection and a computer or smartphone to run the application. With this added flexibility, you can implement VoIP for far fewer up-front costs. Furthermore, you can easily scale according to the size of your workforce by adding or removing accounts.
In the past, you might have been limited to answering your work phone while you were in the office. You couldn’t take your calls on the go with you unless you had been issued a work smartphone. Nowadays, however, you can download your VoIP application on your smartphone and voila, you have your work phone on your personal phone. It gives you and your employees more accessibility for your clients, too, which can help them stay satisfied.
Can your traditional telephone infrastructure use video and instant messaging to provide additional communication methods for your staff? No? We didn’t think so. VoIP is great in that it provides all of the features that you expect to use with your telephony solution, like call forwarding and voicemail, while simultaneously offering solutions that you can use to stay more connected. It’s perfect for a remote team that needs to keep in touch while out of the office, too, as these additional features can keep your employees connected even when they are physically away from each other.
You don’t have to let the old ways of conducting business interfere with your organization’s capacity to grow and adapt to the times. VoIP is an amazing tool that your organization can certainly use to take its operations to the next level. To learn more about how you can use VoIP for your business, reach out to us at (954) 834-2800.
There can be no denying that Google is the most popular search engine out there, with the second-largest being YouTube, also under the Alphabet umbrella. It’s important that Google recognizes this responsibility, and therefore, they have several policies for removing personally identifiable information that help people control what’s publicly available about them in its search results.
Let’s examine what steps Google has taken to ensure people can protect their personally identifiable information.
While Google has allowed these requests to be submitted in the past, they have expanded considerably. Here is what you can request to be removed from Google search results:
Google has also made efforts to remove information connected to doxxing. Doxxing is the act of releasing (often public) information to harass, stalk, or intimidate another person. It’s not typically information that would be considered for removal by Google’s standards, but its malicious intent makes it the perfect type of data to be considered for removal.
Users who want their data removed can contact Google to remove specific information from a Google search. This will keep it from appearing in Google Search. Most of the time, if it’s a legitimate complaint, Google will work with the user to remove the information from the search results. The bigger problem, however, is that the information is usually found on a website, so it needs to be removed from the source (which Google has no control over).
When Google receives a request to remove information, they evaluate the content on the web page to make sure it is not part of the public record. If it’s a legitimate request, they can remove it from Search. Don’t forget that it is still on the Internet, though. Google can’t magically delete anything from the Internet, but they can remove it from their search engine, at least. Just remember that it could appear through other search engines, too.
If you need to request some information removed from Google Search, follow this link.
What are your thoughts on this process? Be sure to let us know in the comments below.
If your business has been functioning well without the use of technology, you might be skeptical how much time and money new technology can save you. After all, if you’ve got this far without it, how can you benefit from having to change all your policies and procedures? The answer is by redirecting efforts. Today, much of the technology that you can implement has options that allow you to automate tasks. Some, like a Customer Relationship Management (CRM) platform can present literally dozens of automation options. This automation can significantly cut down on the mundane and repetitive tasks that employees undertake. If you can reduce the procedural demand on your employees, they can focus on revenue-generating activities rather than business maintenance.
The biggest beneficiary of new technology is always your workforce. With better, more dynamic tools, they can produce better work and produce a better product or service. Obviously, businesses that are good at what they do have a better chance of landing more sales and cultivating better customer relationships. By investing in technology, you are effectively investing in your employees. In fact, many younger workers will flat out refuse to work in companies that have antiquated technological resources.
Every customer your business has expects to get value out of your offering. They need to be able to communicate with you. Companies that do this best, often find more success; not just because their customer support is better, but because they are constantly working to produce better products and engage with their customers. Happy customers keep coming back, so spending some time considering how to integrate technology to make this possible is a win for your organization.
Let’s go through a few technologies that every business can use to give their organization the shot in the arm it needs.
Improving your business’ communications infrastructure can have multiple benefits. If you haven’t already, switching to a VoIP (Voice over Internet Protocol) system that can utilize your business’ Internet connection to fuel your organization’s telephone needs. There are also a myriad of features that you can choose from that the telephone company simply can’t offer. Beyond your business phone system, tools that employees can use to collaborate more effectively, such as instant messaging (or better yet, dedicated collaboration apps) can boost productivity and improve your business from end-to-end.
If you want your business to be more productive, you need to give your employees access to tools that will help them meet that goal. Not every business can provide their employees new laptop computers or smartphones, but there are other options out there that are more cost-effective. There is a lot of business software out there that not only could improve your business, but it is available as a service in the cloud for a small cost per user. Utilizing cloud-based productivity platforms can get you the enterprise-level software in a manner that eschews the large upfront costs of hosting and managing the application in-house.
The threat landscape is getting more and more arduous every year. There are literally billions of phishing attacks that result in over 80 percent of the world’s successful cyberattacks. The more frequently your employees are confronted with them, the more likely your business is to be breached. Since it typically takes months to discover a data breach, a successful phishing attack can be ongoing for all that time while you’re oblivious. There are plenty of advanced tools to combat cybercrime such as antivirus and spam protection; as well as investment in comprehensive employee cybersecurity training that can help you avoid the major headaches that come along with a cyberattack.
Investing in your business’ technology not only gives your staff the tools they need to be more productive, it also can make your whole endeavor more efficient. If you would like to have a conversation about how your business can fit in some new technology, give KB Technologies Managed IT a call today at (954) 834-2800.
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