Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.
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Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.
Cyber Security
Protect your business from threats like malware, viruses, phishing attacks, hackers and other threats.
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Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.
When you just want IT to work!
There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.
At KB Technologies Managed IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.
We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.
This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.
Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.
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Here are the steps your business might use when utilizing our support services:
Let’s say you are one of our clients (and if you’re not, what are you waiting for?). One of your team members experiences a sudden issue with their computer. What is their first response?
If you work with an outsourced IT provider, all you need to do is contact the help desk and let us know that something is wrong. If you ever do experience issues like this, then you should know that they are relatively rare thanks to our proactive monitoring services, meaning that there is a chance that we already know about the problem and are taking steps to address it. This remote service lets us address most problems before you even need to contact us, but just in case they do, here are some methods you can use to get ahold of us:
Granted, some of the problems you might experience cannot be resolved remotely through remote services. In these cases, we can deploy a technician to assist with on-site support.
Computers and their components are certainly capable of breaking down, so if something does go wrong, you should know that we are here for you. Our team can help to resolve just about any hardware problems you might experience. If you need on-site support, one of our trusted techs will make the trip to your office and take care of your technology troubles.
If the problem is a simple one, our technician might be able to fix it right away. If not, we’ll make sure your employees have devices to use as backups just in case the issue takes a bit longer to resolve.
If you’re taking advantage of our support options, you won’t have to worry about keeping your business operational. To find out how you can get started today, reach out to us at (954) 834-2800.
ZDNet reports that, “A hacker leaked the entirety of Twitch's source code alongside a 128GB trove of data that included creator payouts going back to 2019, proprietary SDKs and internal AWS services used by Twitch, as well as all of the company's internal cybersecurity red teaming tools.” Most people focused on the revenue earned by certain high-profile streamers, but as time went on, more people began to look at this event and use it as an opportunity to learn more about data privacy and security.
Twitch responded by urging users to protect their bank accounts and other affected credentials. The company itself also reset the stream keys used to connect Twitch to various streaming platforms used to capture and broadcast audio and video to viewers. At this time of writing, there has been no indication that credit card numbers or login credentials were exposed, but you can never be too careful, especially when it comes to network security.
The issue originated from a configuration error that left certain information available to the Internet. We’ve seen quite a few of these errors pop up recently where errors and negligence on the service-side of things have led to either data breaches or the exposure of sensitive information for any amount of time. In either case, there is not much that can be done besides shore up defenses and ensure that it doesn’t happen again.
The more pressing issue at hand, however, is not how much streamers make or the frustrations they have while they get back on their feet following Twitch’s breach, but the fact that the Twitch application’s source code was released into the wild. Hackers can use this information to find security flaws in the application’s code and exploit them. Furthermore, Twitch’s competitors can use the code to find ways to make a dent in the streaming service giant’s market share, so it is not just a question of security but also intellectual property.
The moral of the story is, again, to always remain vigilant. You could do everything right and make sure everything is configured properly on your end, but if the service provider fudges something on their end, it’s curtains for your security. We recommend that you only work with providers whom you can trust to carry out their duties with minimal chances of security breaches.
KB Technologies Managed IT is one such provider! For your technology management needs, we can be your go-to resource. To learn more about what we can do for your business, reach out to us at (954) 834-2800.
In short, RICE stands for Reach, Impact, Confidence, and Effort, all variables which will contribute to the success of any potential products, services, or solution implementations. You want to factor in each of these if you want to get the greatest return on your investment, and it can help you distinguish good ideas from bad ones. Ultimately, you want to implement solutions that score well in this prioritization model as soon as possible, while others you can probably afford to wait on for a better opportunity or chance to do so.
Rather than think about what products or services you might use, consider how you can make your goods and services appeal to as many people within your target market as possible. As for your technology, consider not just products or solutions you yourself would use, but those that might have the greatest reach within your organization. Which solutions or systems would be beneficial for the majority of your staff?
Impact is a difficult topic to generalize. Basically, you want to think about it in terms of how greatly someone, be they a consumer or an employee, is affected by the product, service, or solution you are building or deploying. For example, you might say that implementing a Voice over IP phone system would have a relatively high impact on your individual employees’ productivity.
It’s easy to get excited about a new solution, product, or service, but another entirely to let the excitement blind you into making rash or illogical decisions. You should only be implementing products or services for which you have a high degree of confidence.
The final step in this process is to determine how much time and effort you will have to invest to make this product or service worthwhile, or in the case of a project implementation, how long it will take to deploy it. You’ll also want to take into account the time spent during the planning or research phases of this implementation.
At the end of the day, if your RICE score is not to your liking, then you’ll know that you should put the idea on the backburner--at least for now. As for your technology, on the other hand, KB Technologies Managed IT can help your organization implement the right solutions for your business. To learn more, reach out to us at (954) 834-2800.
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