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KB Technologies Managed IT Blog

KB Technologies has been serving the Deerfield Beach area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are Your Workers Overwhelmed with Over Communication?

Are Your Workers Overwhelmed with Over Communication?

When so many shifted over to remote operations during the pandemic, it threw a sizable number of them for a loop. It has taken about a year for the shift to settle in, in fact, and so people everywhere are finally starting to feel the impacts of prolonged remote work. One considerable impact: the fatigue that the digital communications required have brought about, and how overwhelmed your team may feel as a result.

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Tip of the Week: Highlighting Specific Outlook Messages

Tip of the Week: Highlighting Specific Outlook Messages

Email is a hugely useful business tool, which is what makes solutions like Microsoft Outlook so popular in today’s organizations. Having said that, it can become far too simple for the inbox to be overstuffed with outdated and unnecessary messages that ultimately serve little more than to hide the ones you need to review.

Did you know that there’s a capability built into Outlook that can help you keep track of your important messages? Let’s go over how you can use it.

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Tip of the Week: Activating Self-Destruct in a Gmail Message

Tip of the Week: Activating Self-Destruct in a Gmail Message

We’ve all received those emails that have some level of sensitive data in them, and we’ve all sent our fair share of them as well. However, one almost has to wonder—how secure is this data as it sits around in someone’s inbox?

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Tip of the Week: How to Easily Reorder Your Gmail Messages

Tip of the Week: How to Easily Reorder Your Gmail Messages

Regardless of how well you try to maintain your email inbox, there will most likely be some messages floating around after some amount of time—especially when you have a lot of emails coming in at once. When there’s one or two that you really need to keep track of, one of Gmail’s features provides a handy cheat to make this much simpler.

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Tip of the Week: How to Use Outlook’s Polling Feature

Tip of the Week: How to Use Outlook’s Polling Feature

In June 2020, Microsoft updated their popular Outlook email platform in Microsoft 365, adding (among other things) an integrated polling feature. Let’s take a few moments and go over how to use it so you are better able to take advantage of the opportunities this tool can provide.

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Tip of the Week: Three Strategies Behind a Better Remote Meeting

Tip of the Week: Three Strategies Behind a Better Remote Meeting

Over the last few months, many businesses have had to hurriedly adopt remote work as an alternative to in-house operations. While many have done so successfully, it isn’t uncommon for certain elements to trip them up, including remote meetings. As these meetings are likely to continue for the foreseeable future, we wanted to share a few tips to help make the most of them.

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Lessons to Learn from Attacks on COVID-19 Research

Lessons to Learn from Attacks on COVID-19 Research

With COVID-19 creating the challenges that it has for so many, there is little wonder that creating a vaccine is such a major focus. Unfortunately, hackers are aware of this focus, and how it makes the organizations conducting vaccine trials particularly vulnerable. Let’s examine this situation, and the lessons that all businesses can take away from it.

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Taking a Look at Unified Communications

Taking a Look at Unified Communications

The more businesses have become capable of, the more important their communications and the tools that enable them have become. Given the current global situation and the challenges that arise because of it, these communication technologies can now be considered indispensable to businesses. Let’s discuss why so many businesses have elected to adopt unified communications as a means of fulfilling their operations.

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Are You and Your Team Prepared to Deal with Phishing?

Are You and Your Team Prepared to Deal with Phishing?

One of the most prevalent problems that businesses now face are scams known as phishing attacks. When it comes to defending against these attacks, the capability to identify phishing as such is perhaps your greatest asset. Let’s go over a few signs that a message you receive might be a phishing attack.

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What You Can Integrate with Your Business’ CRM Solution

What You Can Integrate with Your Business’ CRM Solution

To succeed in business, you need to cultivate relationships with the people you call your prospects and clients. Like any relationship, this takes a lot of work, never mind the fact that you’re dealing with hundreds instead of just one. However, there is a solution to help you with this, called a CRM, and its integrations offer nothing but benefit. Let’s discuss.

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Improve Your Email Management in Outlook

Improve Your Email Management in Outlook

We all use email, in fact, without an email account you couldn’t do much of anything online. For those that use it for business, it can be a complete drag, often hindering as much as it helps. Microsoft has improved their Outlook platform with some useful features aimed at cutting down on the time that you have to stare at your email. Let’s take a look at two options you can use to get the most out of your email in Outlook:

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Tip of the Week: Create Useful Email Subjects

Tip of the Week: Create Useful Email Subjects

If you’ve ever received an email without a subject line, chances are you’ve never felt inclined to open it as soon as possible. The email subject line is critical to capturing the user’s attention; it helps to ensure they understand what they can expect from the email’s contents. Here are a couple of pointers on how you can create more effective email subject lines to increase the chances of them being read.

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How Safe is Your Email?

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Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Florida small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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