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KB Technologies Blog

KB Technologies has been serving the Deerfield Beach area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Is IT Support?

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IT support is a term that is used to describe a variety of services that businesses use to manage their computer systems and networks. The term IT support covers a wide range of services, from helping businesses troubleshoot technical issues to providing training on new software. IT support can be provided by an in-house team or by an outsourcing company.

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Remote Help Desk Support Can Cut Down on Downtime

Remote Help Desk Support Can Cut Down on Downtime

Downtime can be deadly to a business in excess, and it is an unfortunate reality that businesses with poor technology maintenance practices experience more downtime than others. The more often your technology breaks down, the more you spend in wasted time and reactive maintenance, so it’s a best practice to take care of your technology before it becomes a liability. One tried and true way to do so is with some help from an outsourced provider to aid your help desk.

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The Things Your Company Gets Out of Superior Managed Services

The Things Your Company Gets Out of Superior Managed Services

When it comes to your business technology, you cannot overlook any of your expenses, including downtime and productivity. You’ll want to make sure that your team has the tools they need to be successful while also ensuring that those tools are maintained by professionals. Let’s examine how managed IT services can help you make this happen.

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Save Money and Get the Support You Need for Your Technology

Save Money and Get the Support You Need for Your Technology

It’s not easy managing office technology and business solutions. A lot of thought goes into their day-to-day upkeep, and small businesses often do not have the time or resources available to ensure their technology is properly maintained. What they don’t tell you is that you don’t have to do all of this yourself. You can easily outsource these responsibilities to a managed service provider.

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For Better IT Management, We Have Some Strategies for You to Try

For Better IT Management, We Have Some Strategies for You to Try

If your business is like other small organizations out there, it might struggle with managing and maintaining its technology, from servers and workstations to networking components, to mobile devices and beyond. If you just can’t seem to keep up with the demands of technology management, read on—we have some great tips to help you better manage the workload.

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Managed IT Services is Right for Any Business

Managed IT Services is Right for Any Business

Technology management is something that a lot of businesses struggle with, especially small businesses that already have many employees fulfilling many different roles and taking on additional responsibilities. Managed IT services give businesses who struggle with technology management a way out by providing access to top-notch services designed with the small business in mind.

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WARNING: Log4j is a Serious Threat to Nearly Every Business

WARNING: Log4j is a Serious Threat to Nearly Every Business

A critical, widespread vulnerability was just discovered, and this one is a very big deal. In fact, Log4j is one of the worst vulnerabilities we’ve seen, period. Your business needs to be aware of it, and you absolutely need to take measures to prevent it.

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The Value of Managed IT Starts with Our Technicians

The Value of Managed IT Starts with Our Technicians

Business technology isn’t going to be a strength of your business if it isn’t properly maintained. Unfortunately, most modern businesses can’t commit the time and resources necessary to do this on their own. This is why partnering with a managed IT services provider brings great value. This value wouldn’t be possible, however, without trained and experienced technicians. Today, we thought we’d take a closer look at the people that deliver that value.

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Troubleshoot Your Technology Problems Better with These 5 Suggestions

Troubleshoot Your Technology Problems Better with These 5 Suggestions

When you experience technical difficulties, do you have a process in place to make sure that the problem is resolved in a timely fashion? This process is known as troubleshooting, but it can be a lengthy process when pulled off correctly. Let’s make sure that your staff are all on the same page with the five critical steps of troubleshooting any problems your business encounters with technology.

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Don’t Let Break-Fix Technology Maintenance Hold Your Business Back

Don’t Let Break-Fix Technology Maintenance Hold Your Business Back

When you think about technology maintenance, how often do you tend to address issues with your infrastructure? Do you wait for something to go wrong before addressing it? If so, you are going about technology maintenance all wrong. When you take this break-fix approach to your IT infrastructure, you run the risk of serious complications that could result in expensive downtime and costly repairs.

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You’ll Want to Avoid These 3 Technology Choices

You’ll Want to Avoid These 3 Technology Choices

There is no greater tool for your business’ success than the technology it uses, at least in theory. If you want to maximize the value you get from your technology, you need to make the correct decisions, which is easier said than done. Let’s go over some of the things to not do with your business technology.

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The Key to Small Business Stability is Managed IT Services

The Key to Small Business Stability is Managed IT Services

Even though technology can provide some incredible returns on your investment, many businesses struggle with managing and maintaining it properly. Small businesses in particular have more restrictions placed on them compared to major enterprises, especially in regards to budget, workforce, or workspace. How can small businesses stay competitive against companies that have so many more resources available to them? Managed services is an ideal solution, and one that can at least alleviate some of the challenges that come from technology maintenance.

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Managed Services Represent Immense Opportunities for Small Businesses

Managed Services Represent Immense Opportunities for Small Businesses

For small businesses with a more limited budget and access to resources, technology management can be a major pain point. Fortunately for these small businesses, they have access to a tool that allows them to compete with larger organizations: managed IT services. A managed service provider can help a good small business become a great small business, and it all boils down to the way that technology is managed.

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Adobe Finally Shutting Down Support for Flash

Adobe Finally Shutting Down Support for Flash

Software giant Adobe will cease support of Flash Player and the 24-year-old software will retire at the end of the year, according to the company. This is a pretty big deal, and the loss is one that will be felt by many businesses. Or will it?

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Considerations to Make When Choosing an IT Provider

Considerations to Make When Choosing an IT Provider

So, you’ve decided to seek out external assistance with your critical business technology and its upkeep, and now you’re wondering how to tell which of your support options is going to give you the best value for your investment. While we may be biased, we still feel justified in our belief that—when compared side-by-side—a managed service provider will always be the better choice.

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Tip of the Week: How to Plan for Your Business’ IT Hardware Needs

Tip of the Week: How to Plan for Your Business’ IT Hardware Needs

When it comes to their necessary hardware, there are some things that most businesses generally have in common, differences in scale notwithstanding. As such, businesses of all sizes should consider the same things while putting together their IT infrastructure. For this week’s tip, we’re going over these considerations to benefit your hardware planning and implementation.

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How Managed Services Can Help Businesses Right Now

How Managed Services Can Help Businesses Right Now

We’re just shy of halfway through 2020, and it is already apparent that this will go down as one of the most challenging years for businesses around the world for some time. With many businesses facing extensive and continued pauses in their operations, many will be looking for opportunities to get more out of their investments. Managed IT services are one such opportunity.

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Build Your Business With Managed IT

Build Your Business With Managed IT

Every business owner or manager has to weigh the risks and the rewards of any decision. Whether to hire an internal IT support team or to outsource that responsibility is just one choice that has to be made eventually. If you are in the market for IT management resources, we’re here to tell you that managed IT is as valuable a service as you can get for your business.

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Clarifying a Few IT Stereotypes

Clarifying a Few IT Stereotypes

We’ve long accepted that, as an IT provider, there are a lot of stereotypes about what we can do and how we do it. Yet, just because we’ve accepted it, doesn’t mean we aren’t going to do anything about it. That’s why we wanted to use this blog post to clear up a few misconceptions about the nature of IT services.

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