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KB Technologies has been serving the Deerfield Beach area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Don’t Hire an Amateur. Hire a Professional

Don’t Hire an Amateur. Hire a Professional

The last thing you want when you’re trying to solve problems for your business is to hire an amateur. Not only will a novice take longer to solve your problems, you’ll also spend more money to redo their work when it’s done incorrectly. This goes for IT as well, which is why it literally pays to work with professionals.

You Pay for Lack of Experience in Other Ways

There are benefits on both sides of the experience spectrum, but rest assured, there’s more than one way to pay for a service, and not in a good way. A veteran technician will have more experience and come at a higher cost, whereas the opposite will be true for a novice.

When your business relies on its technology, you don’t want to make decisions that put uptime and IT availability at risk. This is why it’s worth the extra cost to hire a professional.

Here are some of the costs you might see from a technician with a lack of experience:

  • Setup issues
  • Troubleshooting errors
  • Security vulnerabilities
  • Process inefficiencies
  • Tech unreliability
  • Recurring issues that keep coming back

So as you can see, if you hire a seasoned technician, it could very well be cheaper than hiring an amateur due to the other costs associated.

More Experience Pays in Other Ways

If a technician has more experience, you can be more strategic with their time and effort.

You want to make sure you get a return on your investment, but that might look different for a business owner versus a casual onlooker.

For example, an experienced technician gives you perspective for your tech that you wouldn’t otherwise get:

  • When issues are prevented through thoughtful maintenance and active monitoring, your IT itself provides more value.
  • A strategy that your IT implementation follows makes it easier to keep it in lockstep with your greater objectives.
  • Experience with troubleshooting issues means they can be identified and resolved faster.
  • More involvement in security matters makes issues, obstacles, and pitfalls easier to spot.
  • The more information someone has the chance to collect, the more they have to draw from to make even better decisions in the future.

There is a Difference Between Cost and Investment

While both are ways to spend money, you have to consider the primary difference between the two.

A cost takes value from your business for a product or service, while the other provides value for your business over time. This value takes certain different forms:

  • Saved time
  • Simplified processes
  • Security and peace of mind
  • Skills available to your business
  • Strategic guidance
  • Swift returns

Hiring an employee is not a cost; it’s an investment in your business’ future. You’ll want to invest in an employee who you can rely on, someone who feels like a safe bet to do the work for the job. The last thing you need in uncertain times, for example, is someone with uncertain experience.

That said, there are times to invest in new and upcoming talent; part of the game of business is figuring out which is the right call for you at the right time.

Does your business need IT support? You don’t have to hire an internal IT technician to do it. You can instead hire us! Our professionals are the biggest investment you can make in your technology. Call us today at (954) 834-2800 to learn more.

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